Intercity Rewards Programme: Book, Earn, Move up, Redeem

Your trips with IntercityNG just became more rewarding.

The IntercityNG Rewards Programme gives you the opportunity to earn points when you book eligible trips and participate in other qualifying activities. As you complete eligible bookings, you can move through the Rewards tiers, while the points you earn can be used to redeem available rewards.

Whether you are a regular interstate traveller or simply book trips when you need to, the idea is straightforward:

Book. Earn. Move up. Redeem.

Here is everything you need to know about how the IntercityNG Rewards Programme works, how to earn and claim your points, how to move from Bronze to Silver and Gold, and how to redeem your rewards.

IntercityNG Rewards at a Glance

How Does the IntercityNG Rewards Programme Work?

Getting started is simple:

Create an account → Book a trip → Earn points → Move up the tiers → Redeem rewards

To participate, you need an IntercityNG account.

Once you have an account, make sure you are logged in before booking an eligible trip or submitting a review. This is important because activities completed while you are not logged in will not be automatically recognized for Rewards.

You can earn points through several eligible activities, including:

• Signing up
• Booking eligible trips
• Submitting a review
• Participating in promotional activities
• Other eligible Rewards Programme activities

Your points can then be used to redeem available rewards, while your completed eligible bookings determine your Rewards tier.

Points and Tiers: What Is the Difference?

This is one of the most important things to understand about IntercityNG Rewards.

Your bookings determine your tier. Your points determine which rewards you can redeem.

The two work together, but they are not the same thing.

For example, completing 3 eligible bookings allows you to progress to Silver. However, reaching Silver does not automatically give you enough points to redeem a Silver reward.

You still need to have the required number of points for the particular reward you want.

In simple terms:

Bookings → Move you up the Rewards tiers

Points → Give you access to available rewards

So, keep travelling to progress through the tiers, and keep earning points to unlock more redemption opportunities.

How Many IntercityNG Rewards Points Can I Earn?

For eligible trips, you earn 1 Rewards point for every ₦100 spent.

For example, if you spend ₦35,000 on an eligible trip:

₦35,000 ÷ ₦100 = 350 points

So a ₦35,000 eligible trip earns 350 Rewards points.

You can also earn points through other eligible activities:

Important: Book While Logged In

To ensure your eligible booking is recognized for Rewards, you must be logged into your IntercityNG account before making the booking.

A booking made while you are not logged in will not count automatically towards your Rewards points or booking progress.

The same principle applies when submitting a review: log into your account first so the eligible activity can be properly recorded.

How Do I Claim My IntercityNG Booking Points?

Your booking points are not immediately added to your available points balance.

First, you need to complete the trip.

After your eligible trip has been completed, the booking points will appear as available for you to claim.

To claim them:

1. Log in to your IntercityNG account.
2. Go to Profile.
3. Select Rewards.
4. Scroll down to the available points.
5. Click “Claim.”

Once you click “Claim,” the points will be added to your Rewards points balance.

This is an important step, so don’t assume that completing a trip automatically means the points are already available in your balance.

Complete the trip → Claim the points → Use them towards available rewards.

For promotional activities, points are added manually by the IntercityNG Rewards Team.

Understanding the IntercityNG Rewards Tiers

The IntercityNG Rewards Programme has three tiers:

Bronze → Silver → Gold

Your progress through these tiers is based on your completed eligible bookings, not your points balance.

Bronze

Bronze is the starting Rewards tier.

Every customer with an IntercityNG account starts at Bronze.

All you need to do is create an IntercityNG account.

Bronze rewards include:

• Vacuum Water Flask
• Skipping Rope
• Fashionable Face Cap
• Chic Umbrella
• And more

Remember, being in Bronze does not mean you automatically receive every reward listed above. You still need to have the required number of points to redeem an available reward.

Silver

Ready to move up?

To reach Silver, you need to complete 3 eligible bookings while logged into your IntercityNG account.

Once you complete those bookings, you can progress from Bronze to Silver.

Silver rewards include:

• Rechargeable Hand Fan
• Unisex Indoor Slippers
• Tote Bags
• And more

Again, your tier determines your access to the relevant tier rewards, but you still need enough points to redeem a specific reward.

Gold

Gold is the highest Rewards Programme tier.

To reach Gold, you need to complete 5 additional eligible bookings after reaching Silver, while logged into your IntercityNG account.

That means you need:

3 bookings → Silver

+ 5 additional bookings → Gold

So, reaching Gold requires 8 completed eligible bookings in total.

Gold rewards include:

• DIY Clock
• Premium Restaurant Vouchers
• Portable Power Bank
• And more

How Do I Check My IntercityNG Rewards Points?

You can check your points and available rewards directly from your IntercityNG account.

Simply:

Log in → Profile → Rewards

Your Rewards section allows you to see:

• Your available points
• Available rewards
• The number of points required for each reward
• Your Rewards progress

This makes it easier to know how many points you have and what you can currently redeem.

If you have recently completed an eligible trip, remember that the booking points must first become available for claiming before they are added to your points balance.

How Do I Redeem an IntercityNG Reward?

Found something you would like to redeem?

First, check that you have enough points for the reward.

Each available reward displays the number of points required for redemption.

Once you have enough points, follow these steps:

1. Log in to your IntercityNG account.
2. Go to Profile.
3. Select Rewards.
4. Choose an available reward.
5. Click “Redeem.”

After completing your redemption, you will receive an email with further instructions.

It’s that simple.

What Can I Redeem My IntercityNG Points For?

The Rewards Programme offers a range of rewards across different categories.

Depending on what is currently available, rewards may include:

• Vacuum water flasks
• Skipping ropes
• Fashionable face caps
• Umbrellas
• Rechargeable hand fans
• Indoor slippers
• Tote bags
• DIY clocks
• Premium restaurant vouchers
• Portable power banks
• And more

The available Rewards catalogue may change from time to time.

The best way to know what you can currently redeem is to log into your IntercityNG account and check the Profile → Rewards section.

Do More Points Automatically Move Me to a Higher Tier?

No.

This is worth repeating because it can be easy to confuse points with tier progression.

Your points balance determines your ability to redeem available rewards.

Your completed eligible bookings determine your Rewards tier.

For example, you could have accumulated a significant number of points but still be in Bronze if you have not completed the required number of eligible bookings to reach Silver.

Likewise, reaching Silver does not automatically mean you can redeem every Silver reward. You still need the required number of points for the particular reward.

Think of it this way:

Bookings measure your Rewards journey.

Points power your rewards.

Do Flight Bookings Earn IntercityNG Rewards Points?

For now, the Rewards Programme applies to eligible land transportation bookings.

Flight bookings are not currently included in the programme.

If the eligibility rules are expanded in the future, IntercityNG will communicate the changes through its official channels.

What Happens If I Forget to Log In Before Booking?

This is one of the most important things to remember.

Always log into your IntercityNG account before making an eligible booking.

If you make a booking while you are not logged in, the booking will not count automatically towards your Rewards points or booking progress.

The same applies to reviews. To ensure an eligible review is properly recognized, log into your account before submitting it.

A simple habit can save you from missing out:

Before you book → Log in.

Before you review → Log in.

Keep Earning, Keep Moving Up

The more eligible bookings you complete, the closer you get to the next Rewards tier.

At the same time, eligible activities give you more opportunities to build your points balance and redeem available rewards.

Whether you’re booking a trip to visit family, travelling for work, heading back to school or simply moving between cities, remember to make your booking while logged into your IntercityNG account.

That way, your eligible booking can count towards both your Rewards progress and your points.

Join the IntercityNG Rewards Community

Want to stay in the loop?

Join the IntercityNG Rewards Community to receive updates about:

• New rewards
• Special campaigns
• Bonus-point opportunities
• Programme announcements
• New ways to earn points
• Other Rewards updates

The community is also a useful way to stay informed when new campaigns or opportunities to earn additional points become available.

Important Things to Remember About IntercityNG Rewards

Before you start earning, keep these points in mind:

• You need an IntercityNG account to participate.
• Every customer starts at the Bronze tier.
• Your starting points balance is 0.
• Sign-up can earn you 10 points.
• Eligible trips earn 1 point for every ₦100 spent.
• A ₦35,000 eligible trip earns 350 points.
• Review submissions can earn 10 points.
• Promotional activities may offer additional points.
• Promotional activity points are added manually by the IntercityNG Rewards Team.
• You must be logged in before booking an eligible trip for it to count towards Rewards.
• You must also be logged in before submitting an eligible review.
• Booking points are added after the trip has been completed.
• Completed booking points must be claimed from the Rewards section before they are added to your points balance.
• 3 completed eligible bookings move you to Silver.
• 5 additional eligible bookings after Silver move you to Gold.
• Gold therefore requires 8 completed eligible bookings in total.
• Your booking activity determines your tier.
• Your points balance determines which rewards you can redeem.
• You need enough points to redeem a particular reward.
• Available rewards and programme conditions may change from time to time.
• Flight bookings are not currently included in the Rewards Programme.

Frequently Asked Questions About IntercityNG Rewards

1. How do I earn IntercityNG Rewards points?

You can earn IntercityNG Rewards points through eligible activities such as signing up, booking eligible trips, submitting reviews and participating in promotional activities. Eligible trips currently earn 1 point for every ₦100 spent.

2. How many points do I earn on a ₦35,000 IntercityNG trip?

A ₦35,000 eligible trip earns 350 Rewards points because the programme awards 1 point for every ₦100 spent.

₦35,000 ÷ ₦100 = 350 points.

Remember to log into your IntercityNG account before making the booking so it can count towards your Rewards.

3. How do I claim my IntercityNG booking points?

After completing an eligible trip, log into your IntercityNG account and go to Profile → Rewards. Scroll down and click “Claim.” The available booking points will then be added to your points balance.

4. How do I reach Silver or Gold in the IntercityNG Rewards Programme?

You can reach Silver after completing 3 eligible bookings while logged into your IntercityNG account. To reach Gold, you need to complete 5 additional eligible bookings after reaching Silver, making 8 completed eligible bookings in total.

5. How do I redeem my IntercityNG Rewards points?

Log into your IntercityNG account, go to Profile → Rewards, choose an available reward for which you have enough points, and click “Redeem.” You will receive an email with further instructions after completing the redemption.

Your Next Trip Could Be More Rewarding

If you already travel with IntercityNG, there is now another reason to make your next booking count.

Create or log into your IntercityNG account, find your next eligible trip and remember to book while logged in.

Complete your trip, claim your points, keep progressing through the Rewards tiers and redeem the rewards that interest you.

The journey is no longer just about getting from one city to another.

Book. Earn. Move up. Redeem.

The more you travel, the more you can enjoy.

Rewards, points, tier requirements, eligible activities and available rewards are subject to the IntercityNG Rewards Programme terms and may be updated from time to time.