Privacy Policy

Intercity terms of use

Legal

Last Updated: 12.07.2024

1. Introduction

Welcome to IntercityNG (“IntercityNG,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, mobile applications, and related services collectively referred to as the intercity.ng platform (“Platform”).
By using the Platform, you consent to the practices described in this Policy. If you do not agree with any part of this Policy, please do not use the Platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you register, purchase tickets, use our services, or communicate with us. This may include:

Name, email address, phone number, and contact details;
Account credentials, including username and password;
Payment information such as credit/debit card details and billing address;
Identification details where required for travel verification purposes.

2.2 Non-Personal Information

We also collect non-personal data that does not identify you personally, including:

Device and browser information, IP address, operating system;
Usage data, such as pages visited, click patterns, and session duration;
Cookies and tracking technologies as described in Section 6.

3. Use of Information

We use your information to:

Provide, maintain, and improve the Platform and our services;
Process transactions and manage your bookings and payments;
Communicate with you regarding your account, bookings, updates, promotions, and support;
Conduct analytics and research to enhance user experience and operational efficiency;
Comply with legal and regulatory obligations.

4. Sharing of Information

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering services, such as payment processors, transport service operators, customer support, and marketing partners.

4.2 Legal Compliance

We may disclose your information if required by law, subpoena, or governmental authority, or to protect our legal rights.

4.3 Business Transfers

In connection with a merger, acquisition, sale, or reorganization, your information may be transferred to the relevant third party.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies and Tracking Technologies

Our Platform uses cookies and similar tracking technologies to collect information that helps improve user experience and analytics. You may configure your browser settings to reject cookies, but this may affect your ability to use some features of the Platform.

7. Your Rights and Choices

You have the right to:

Access, correct, or update your personal information;
Request deletion or restriction of your personal data, subject to legal obligations;
Opt-out of marketing communications by following unsubscribe instructions in emails or contacting us directly;
Manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect personal information from minors. If we learn that we have collected such data, we will delete it promptly.

9. Changes to this Privacy Policy

Your information may be processed and stored in Nigeria or other countries where we or our service providers operate. By using the Platform, you consent to such international transfers and processing.

10. Contact Information

For inquiries or concerns regarding this Privacy Policy, please contact us at hello@intercity.ng

11. Liability and Indemnity

You agree to indemnify and hold harmless IntercityNG from any claims arising out of your violation of this Privacy Policy or misuse of your information.