What if your regular interstate trips could give you more than just a ticket to your destination?
That is the idea behind the Intercity Rewards Programme, an upcoming rewards programme designed to give IntercityNG customers more value for booking eligible trips, sharing reviews, participating in campaigns and taking part in other qualifying activities.
With the programme, eligible customers will be able to earn points, progress through Rewards tiers and eventually redeem their points for a selection of rewards.
The Intercity Rewards Programme has not officially launched yet, so some programme details, including specific points awarded for activities and the benefits attached to each tier, will be confirmed in the official programme guidelines at launch.
Here is what we know so far.
Intercity Rewards Programme at a Glance
| Feature | What to Know |
|---|---|
| Programme | Intercity Rewards Programme |
| Who can participate? | Customers with an IntercityNG account |
| Starting points | 0 points |
| Additional starting gift | 10 points, subject to the applicable conditions |
| How can you earn points? | Eligible trips, reviews, campaigns and other qualifying activities |
| Current trip eligibility | Land transportation bookings |
| Rewards tiers | Bronze, Silver and Gold |
| Highest tier | Gold |
| Flight bookings | Not currently included |
| Point transfers | Not currently available |
| Cash redemption | Not available unless stated in the official programme terms |
| Physical reward collection | Designated IntercityNG office |
| Launch status | Coming soon |
How Does Intercity Rewards Work?
Customers who sign up for an IntercityNG account are automatically enrolled in the Rewards Programme. There is no separate registration process for the programme.
The programme is built around four straightforward stages:
1. Create and Activate Your IntercityNG Account
Customers with an IntercityNG account are automatically part of the Rewards Programme.
New customers can create an account on IntercityNG and, once their account is activated, participate without needing to register separately for Rewards.
Existing customers will not need to create another account.
2. Earn Points
Once the programme is active, customers can earn points through eligible activities.
These currently include:
- Booking eligible trips
- Submitting trip reviews
- Participating in IntercityNG campaigns
- Taking part in other qualifying activities introduced by IntercityNG
For eligible trips, customers earn points based on the value of their booking. The current calculation is 1 Rewards point for every ₦100 spent on an eligible trip. For example, a ₦35,000 ticket would earn 350 Rewards points.
There is an important requirement: customers must be logged into their IntercityNG account before booking a trip or submitting a review for the activity to count towards their Rewards points.
If you book or submit a review without being logged into your account, the activity will not be counted automatically.
3. Progress Through the Rewards Tiers
Your Rewards journey is not only about accumulating points.
Eligible trip bookings also determine your Rewards tier.
The programme currently includes three tiers:
Bronze → Silver → Gold
As you complete the required number of eligible trip bookings, you can progress to higher tiers and unlock additional benefits.
4. Redeem Your Rewards
Points accumulated through eligible activities can be used to redeem available rewards.
The reward catalogue may include physical products, vouchers and other items. Available rewards and the number of points required for redemption may change over time.
Who Can Participate in the Intercity Rewards Programme?
Customers who have an IntercityNG account are automatically enrolled in the Rewards Programme. There is no separate Rewards registration process.
New IntercityNG Customers
If you do not already have an IntercityNG account, you can create one and automatically become part of the Rewards Programme once your account is activated.
Your Rewards points balance starts at 0 points.
New users may also receive 10 additional points according to the applicable programme arrangement.
Existing IntercityNG Customers
Already have an IntercityNG account?
You do not need to create another account to participate.
Your Rewards points balance starts at 0 points, but existing customers can receive 10 additional points as a gift by indicating their interest.
If you received the pre-launch Rewards email, you can claim the 10-point gift by responding to that email. You can also indicate your interest by sending an email to hello@intercity.ng.
How Can You Earn Intercity Rewards Points?
There will be several ways for customers to earn points.
Book Eligible Trips
Booking eligible trips through IntercityNG is one of the main ways customers can participate in the Rewards Programme.
For now, the programme’s definition of eligible “trips” refers to land transportation bookings.
Customers earn points based on the amount spent on an eligible trip. The current calculation is 1 point for every ₦100 spent.
For example:
- ₦10,000 ticket = 100 points
- ₦25,000 ticket = 250 points
- ₦35,000 ticket = 350 points
- ₦50,000 ticket = 500 points
To ensure the booking is automatically credited with Rewards points, you must be logged into your IntercityNG account before making the booking.
If you book without logging into your account, the booking will not be counted automatically towards your Rewards points.
Submit Trip Reviews
Sharing your experience after a trip can also contribute to the Rewards Programme.
Trip reviews are one of the activities identified as eligible for earning points.
However, customers must log into their IntercityNG account before submitting a review for the activity to be counted automatically.
This also creates an opportunity for customers to share useful feedback about their travel experience with other Intercity users.
Participate in IntercityNG Campaigns
IntercityNG may run campaigns and activities that allow customers to earn additional points.
These could provide another reason to keep an eye on official IntercityNG announcements after the Rewards Programme launches.
Other Eligible Activities
The programme may introduce additional ways to earn points over time.
As new activities are introduced, IntercityNG will communicate the applicable requirements and points available.
Do Flight Bookings Qualify for Intercity Rewards Points?
Not currently.
For the initial Rewards Programme, eligible “trips” refer to land transportation bookings.
Flight bookings are not currently included in the Rewards Programme.
This distinction is important because IntercityNG has expanded its platform beyond road transportation, with services including flights, hotels, trains, parcels and other travel options.
For Rewards purposes, however, the current pre-launch programme information specifically limits eligible trips to land transportation bookings.
Intercity Rewards Tiers Explained
The Rewards Programme has three tiers:
Bronze, Silver and Gold.
Your tier is determined by your eligible trip bookings.
| Rewards Tier | Current Requirement |
|---|---|
| Bronze | Starting tier |
| Silver | At least 3 eligible trip bookings |
| Gold | At least 5 eligible trip bookings |
Bronze
Bronze is the starting tier of the Rewards Programme.
Every eligible customer begins their Rewards journey at this level.
Silver
Customers who complete at least 3 eligible trip bookings can progress from Bronze to Silver.
Gold
Gold is currently the highest Rewards tier.
Customers who complete at least 5 eligible trip bookings can progress to Gold.
The specific benefits attached to each tier will be announced in the official programme information when Rewards officially launches.
Points and Rewards Tiers Are Not the Same Thing
This is one of the most important things to understand about Intercity Rewards.
Your points balance and your Rewards tier serve different purposes.
Your points are accumulated through eligible activities and can be used to redeem available rewards.
Your tier, on the other hand, is determined by your eligible trip bookings.
That means redeeming your points does not automatically mean losing your Rewards tier.
For example, if you reach Gold after completing the required number of eligible trips and later use some of your points to redeem a reward, your redemption does not reset your tier.
Your trip-booking history determines your tier, while your points balance is used for rewards.
What Rewards Can You Get?
The Rewards Programme is expected to offer a range of rewards that customers can redeem using their accumulated points.
The current pre-launch reward categories include:
- Gadgets
- Home items
- Premium restaurant vouchers
- DIY clocks
- Tote bags
- Fashion items
- Wine gift sets
- And more
The Rewards catalogue is not necessarily fixed.
IntercityNG may update the available rewards and change the number of points required to redeem individual items.
Rewards will also be subject to availability and the applicable redemption terms.
Where Will I Collect My Redeemed Rewards?
For physical rewards, the current programme arrangement is for customers to collect redeemed items from a designated IntercityNG office.
More information about the collection process and location will be provided when a reward is redeemed.
If the collection process changes after launch, customers should rely on the latest information provided through their IntercityNG account and official programme communications.
How Will I Track My Intercity Rewards Points?
Once the Rewards Programme officially launches, customers will be able to track their Rewards information through their IntercityNG profile.
Your profile will allow you to view information such as:
- Current points balance
- Current Rewards tier
- Progress towards the next tier
- Available rewards
- Points and redemption activity
- Leaderboard position
This means you should not have to keep a separate manual record of every point you earn.
Your IntercityNG profile will become the central place for tracking your Rewards progress.
What Is the Intercity Rewards Community?
IntercityNG also plans to create a dedicated WhatsApp community for Rewards Programme participants.
The community will be used to share updates about:
- New ways to earn points
- Available rewards
- Rewards campaigns
- Special offers
- Programme updates
- Other Rewards-related announcements
Information about how to join the community will be shared when the Rewards Programme launches.
Do Intercity Rewards Points Expire?
According to the current pre-launch programme information, Intercity Rewards points do not expire.
However, customers should always check the official programme guidelines for the latest terms, particularly if the programme rules are updated after launch.
Can I Transfer My Intercity Rewards Points?
Not currently.
The pre-launch programme rules do not allow customers to transfer their Rewards points to another person.
If this changes in the future, IntercityNG will need to communicate the new rules through its official programme channels.
Can I Exchange Intercity Rewards Points for Cash?
No.
Rewards points cannot be exchanged for cash unless the official programme terms specifically state otherwise.
The purpose of the points is to allow customers to redeem eligible rewards available through the Rewards Programme.
What Happens When I Redeem My Points?
Redeeming your points does not affect your Rewards tier.
Your tier is based on the number of eligible trip bookings you have completed.
Your points balance is separate and is used to redeem available rewards.
So, reaching Gold does not mean you have to keep every point you earn to remain Gold.
When Will the Intercity Rewards Programme Launch?
The Rewards Programme is currently in its pre-launch stage.
The official launch information, final programme guidelines, exact points allocation for activities, tier benefits and complete redemption rules will be communicated by IntercityNG when the programme goes live.
Until then, customers should treat the information in this article as a guide to the announced programme structure rather than a complete set of final programme terms.
Why Join IntercityNG Before Rewards Launches?
If you already use IntercityNG for interstate travel, there is a practical reason to have an account ready.
Intercity allows customers to search, compare and book trips online rather than relying entirely on visiting transport parks to compare available options.
The Rewards Programme adds another layer to that experience by giving eligible customers the opportunity to earn points through qualifying activities.
So, if you regularly travel between cities for work, school, business, family commitments or other reasons, the Rewards Programme is something worth watching.
If you have not already joined IntercityNG, creating an account now puts you in a good position to participate when the Rewards Programme officially goes live.
What You Should Know Before Intercity Rewards Launches
The most important points to remember are:
- Intercity Rewards is an upcoming customer rewards programme.
- Customers with an IntercityNG account are automatically enrolled in the programme.
- There is no separate Rewards registration process.
- Your Rewards points balance starts at 0 points.
- New users may receive 10 additional points according to the applicable programme arrangement.
- Existing customers can receive 10 additional points as a gift by indicating their interest through the pre-launch email or by contacting hello@intercity.ng.
- Points can be earned through eligible activities such as land transportation bookings, reviews and campaigns.
- Eligible trips currently earn 1 point for every ₦100 spent.
- Customers must be logged into their IntercityNG account before booking a trip or submitting a review for the activity to count automatically.
- Flight bookings are not currently included.
- The programme has Bronze, Silver and Gold tiers.
- At least 3 eligible bookings are required to progress to Silver.
- At least 5 eligible bookings are required to progress to Gold.
- Points can be redeemed for available rewards.
- Rewards may include gadgets, home items, restaurant vouchers, fashion items and more.
- Points cannot currently be transferred to another person.
- Points cannot be exchanged for cash unless officially stated otherwise.
- According to the current pre-launch information, points do not expire.
- Redeeming points does not reduce your Rewards tier.
- Physical rewards will currently be collected from a designated IntercityNG office.
- Final programme guidelines and tier benefits will be provided at launch.
Frequently Asked Questions About Intercity Rewards
The Intercity Rewards Programme is an upcoming customer rewards programme that allows eligible IntercityNG customers to earn points through qualifying activities and redeem those points for available rewards.
Customers can earn points through eligible activities such as land transportation bookings, submitting trip reviews, participating in IntercityNG campaigns and other qualifying activities introduced by IntercityNG. For eligible trips, customers currently earn 1 point for every ₦100 spent.
Not currently. The Rewards Programme currently applies to eligible land transportation bookings. Flight bookings are not included in the pre-launch programme information.
There are three Rewards tiers: Bronze, Silver and Gold. Bronze is the starting tier, while customers can progress to Silver after at least 3 eligible trip bookings and Gold after at least 5 eligible trip bookings.
According to the current pre-launch programme information, Intercity Rewards points do not expire. Customers should still check the final programme guidelines when Rewards officially launches for the latest terms and conditions.
The Journey Is About to Get More Rewarding
Every trip has a reason behind it.
Maybe you are travelling home to see family. Maybe you are heading to another city for work, school, business or an important event. And if you already travel regularly, the Intercity Rewards Programme is designed to give you something extra along the way.
The programme has not launched yet, but the foundation is already clear:
Book eligible trips. Earn points. Progress through the tiers. Redeem rewards.
As Intercity Rewards gets closer to launch, keep an eye on official IntercityNG communications for the final programme rules, available rewards and launch details.
And if you have not already joined IntercityNG, creating an account now puts you in a good position to participate when the Rewards Programme officially goes live.